A importância da gestão de dados nos processos de negócios das organizações modernas: a partir das notações BPMN e business intelligence

Abstract

Due to the advancement of technology and globalization, the flow of information has intensified in the business world, causing organizations to adopt strategies to improve their internal processes, bringing efficiency, agility and ease in controlling their data. In this scenario, this study aims to discuss the importance that Business Process Management (BPM) has for contemporary organizations using the BPMN and Business Intelligence notations, considering its performance in data compatibility and assisting in decision making. The methodology applied was based on bibliographical research, with a qualitative approach and using the Systematic Literature Review (RSL) data collection procedure. The scientific studies collected in the databases: Periodicals CAPES, Scientific Electronic Library (SCIELO) and Google Scholar published as criteria a period between the years 2000 and 2021. In the data analysis, 123 articles were collected with the theme, of which we found- The results included 15 academic articles that met the objective of the work, discussing Business Process Management (BPM) in improving organizational processes. Thus, it is concluded that the BPMN and Business Intelligence methodologies are efficient strategies that are in evidence in the business market, which through technology help managers in managing their data and making decisions.