A importância das práticas de humanização na psicologia hospitalar: uma análise a partir do dorama Uma Dose Diária de Sol

Abstract

This study aimed to address humanization practices in the hospital context combined with the contributions of hospital psychology, based on the analysis of the Korean series A Daily Dose of Sunshine (2023). The research's general objective is to analyze the aspects of humanization in the performance of the health team portrayed in the series. As specific objectives, it seeks to discuss the relevance of hospital psychology in the humanization of care, investigate the implications of these practices on the patients portrayed, and identify scenes that highlight elements of the National Humanization Policy (PNH). The methodology adopted was qualitative, using bibliographic research and film analysis, using academic articles and scenes from the drama to support the discussion. The results indicate that the series portrays humanized practices, such as respect for patient autonomy, the appreciation of the bond between professional and user, and the adequate ambiance of hospital spaces, in line with guidelines such as reception, ambiance, and co-management of the PNH. Structural challenges are also highlighted, such as hierarchy and power relations among health professionals. It is concluded that hospital psychology plays an essential role in the implementation of humanized care, through qualified listening, recognition of the patient's subjectivity and the promotion of comprehensive care. Finally, it was perceived how media representations can contribute to reflections on professional practice and public health policies.