Os desafios gerados na linha de produção de uma fábrica de farinha de trigo devido mudança de ERP: um estudo de caso na empresa Moinhos Cruzeiro do Sul em São Luís

Abstract

The manufacture of wheat flour is a complex process that requires communication and integration from the sectors involved. This is difficult when each sector that composes the process uses an ERP system (Company Resources Planning System) with the individualized database. Therefore, the strategic group of Moinhos Cruzeiro do Sul decided to replace the three existing systems with one that, in addition to performing all the necessary functions, also integrated the information into a single database, avoiding rework and controlling the process more efficiently. However, the change in an institution already structured generates several difficulties for those familiar with the existing methodology, and it takes a lot of planning, personal development and dedication of the parties involved. Having good planning and being prepared for possible problems is essential to minimize the impacts of change in the company's production process. In the case studied in this work, despite the preparation of the company prior to the change of the system, there was still a reduction in production, failures in appointments and difficulty in adapting to the new system, thus strengthening the need for planning and control in the process of change. In the associations.