Software de Planejamento de Recursos Empresariais (ERP) e a produtividade no departamento pessoal

Abstract

This work aims to conduct an analysis on the utilization of Enterprise Resource Planning (ERP) software in the personnel department and its impact on productivity. To achieve this objective, three specific goals were established. Firstly, the productivity and satisfaction of employees using ERP were analyzed. Subsequently, the study sought to highlight the task automation provided by ERP and its benefits. Finally, the research aimed to identify continuous learning through ERP updates and training. The methodology adopted in this study comprised qualitative and quantitative approaches. The qualitative approach allowed for in-depth data collection through interviews and observations to understand the managers' perception. On the other hand, the quantitative approach enabled the analysis of numerical data obtained from questionnaires and productivity metrics. The results obtained from this research demonstrated that the use of ERP in the personnel department provides significant gains in terms of productivity and employee satisfaction. Task automation reduces time spent on operational activities and allows employees to focus on strategic tasks. Furthermore, ERP updates and training promote continuous learning and enhancement of employees' skills. Based on these results, it can be concluded that ERP plays a fundamental role in optimizing personnel department activities, contributing to overall company efficiency and productivity increase.