A cultura organizacional e os desafios na implementação de sistemas de informação: estudo de caso da empresa Taguatur Veículos Ltda. no setor de vendas

Abstract

The present study has as main objective to propose solutions that minimize the behavioral and cultural barriers in the implementation of Information Systems. It addresses how Information Systems are essential in modern organizations, since they support the decision making process, so that it is carried out in the most assertive way possible. It is through the study of the barriers created by the organizational culture in the implementation of information systems, the equation to reach the optimization of processes that, at some point, run into difficulties of accomplishment within the organization. It shows the study of organizational culture in the implementation of new processes, especially when it comes to information systems, which is not always as important as it should be, although it is something that, when done correctly, it brings good results. Therefore, the study of organizational culture is essential to understand the organization's behavior in face of changes in the market, and how it reacts or can react to different scenarios, including the implementation of information systems to assist and facilitate the work that is already developed, but that often requires radical changes in the processes and behavior of the members of the organization, that means, change of culture.