A capacitação de colaboradores como alavanca na produtividade organizacional: o estudo caso de uma empresa industrial em São Luís-MA

Abstract

Since the world is currently competitive within its economic relationships, companies need to be in continuous innovation, which is the most feasible way to reduce expenses, develop more and more effectively, update the products offered and be ahead of the competition. competitors, increasing its customer base. Professional training may or may not be institutional, which aims to provide a foundation for the person to act as a professional. The specialization method is about improving skills, in parallel with courses in intrinsic areas, which will make this professional excel in carrying out their tasks. Training grants privileges to the company and people, once it is put into practice, where new skills and attitudes begin to be achieved, bringing only advantages and benefits to the company, employees and suppliers, and also to end customers. Thus, training refers to a significantly relevant resource for the success of any company, and, above all, for micro and small companies, which need a greater focus on quality issues, customers and market competitiveness. Thus, the research in question aims to discuss professional training and its importance, having bibliography as a research instrument and, in order to concretely illustrate the present discussion, a case study will be carried out in an industrial company in São Luís do Maranhão.