Uma análise dos custos operacionais envolvidos na utilização de serviços de computação em nuvem em uma empresa de São Luís

Abstract

An analysis of the operational costs involved in the use of cloud computing services in a company in São Luís brings the understanding that information technology (IT) seeks to meet the demands of technological resources in order to support even the peaks of need of these resources, which usually occurs at exceptional times and demands a high investment for the provision of resources that support it. As such, computers, data centers and software licenses in a local infrastructure end up having the same cost even when they are not being used in full. Amidst this, cloud computing services have become popular as an alternative for companies that want to acquire resources quickly and on demand to reduce IT investment costs, among other reasons. A basic research, exploratory objective, qualitative approach method and case study procedure carried out in a company in São Luís found that IT managers when faced with the need to invest in IT to guarantee the availability of applications in the institution consider the cost impact caused by the acquisition of equipment related to an on-premises infrastructure much more significant than the monthly costs of contracting a cloud service from Microsoft's Azure provider. It was also found that cloud computing can be a way to vary spending by obtaining resources dynamically and on demand.