Atos administrativos punitivos do PROCON – MA: Uma análise das sanções pecuniárias administrativas aplicadas sob a luz dos princípios da Administração Pública

Abstract

The objective of the present work is to analyze the administrative protection of the consumer, since the administrative guardianship is undoubtedly a topic of great relevance in the context of consumer relations. All of this growth started at the moment the Federal Constitution and also the administrative bodies and entities began to exercise protection under consumer relations. For this, emphasis was placed on historical development, highlighting the emergence of the National Consumer Protection System and its member bodies, as well as the principles governing Public Administration. Subsequently, the research addresses PROCON, in its role in consumer protection and its relationship with the judiciary, as well as its decisions. For this purpose, an analysis was made about the decisions issued at the administrative level, in a cut between 2018 and 2019 about the largest fines imposed by the respective body. From this parameter, the methodology used is the deductive method, with a study of the norms and procedural analysis.