Meios adequados de resolução de conflitos: tecnologia ODR como instrumento de acesso à justiça em tempos de pandemia da Covid-19

Abstract

Technology has caused a real technological revolution that impacts all sectors of society, especially Law, therefore, the study of the use of technology as an appropriate method of conflict resolution, is necessary mainly in a scenario of social isolation that still makes it difficult plus access to justice. The objective of this work is to analyze the application of ODR's as an instrument of access to justice in the context of a pandemic caused by COVID-19 in Brazil, with the benefit of fair satisfaction of rights. Access to justice and adequate conflict resolution methods are demonstrated. Finally, there is a discussion about ODRs (Online Dispute Resolution). Finally, there is a discussion about the application of ODRs as an instrument of access to justice in demands during the Covid-19 pandemic in Brazil. Therefore, it is questioned how the application of ODRs work as an instrument to guarantee access to justice in the context of the health crisis caused by COVID-19 in Brazil? The research under analysis went through several phases, it used the inductive method and, to reach the proposed objectives, exploratory and descriptive research. As for the procedure, bibliographic research was used, which was based on research in doctrinal books, scientific articles on the internet and legislation. From the analysis carried out throughout the study, it was concluded that the Online Dispute Resolution (ODR) technology is one of the most effective instruments to guarantee access to the fair legal order, in the face of the COVID-19 pandemic scenario, faced for Brazil.