A modelagem de processos como ferramenta de gestão empresarial: estudo de caso de uma empresa do segmento alimentício na cidade de São Luís – MA

Abstract

Improving processes in a production chain for cost reduction is of fundamental importance to achieve organizational goals, as they contribute to development and productivity. Mapping a process requires constant observation and analysis of production or service provision, as they can significantly reduce business costs. The present work had as general objective to analyze the modeling of processes of the company of the food sector of the city of São Luís - MA and its relation/implications in the reduction of costs, increase of the productivity and profitability. Process modeling, in turn, is the study and analysis of a company's operational processes, through observation and documentation. In a business context, there must be strategic tools and processes that help to achieve organizational goals. The job market is always looking for the best business opportunities, so organizations must be strategic and make the best decisions to satisfy customers and strategic objectives. Finally, business management was conceptualized; how process modeling contributes as a business management tool and how process modeling contributes to effectiveness and cost reduction.